Five magic words.
Of course, you have to say it firmly, in a tone that says, "This is not up for negotiation." And, of course, you have to be demanding something reasonable and clearly within your rights. It also helps that you have a ticket that's been ignored for two weeks.
In this case, I reiterated what I already said when I first called on Thursday -- that I simply wanted my account downgraded so that they could cancel that $72 charge for a year of premium membership, which prevented me from accessing my account. Then I said those five magic words, and then paused.
It feels good to be Opal again.
/me downgraded; therefore, I exist.
Welcome back, sweetie...missing you.
ReplyDeleteYeah...
ReplyDeleteThink we are melting down without you :P
hey :)
ReplyDeleteWas talking to Lora, but no third mouseketeer :(
Hey, just thought of something. Since there are Nekos in SL, are there like Mouseketeers? Maybe build a new culture so you can sell tons o stuff!
First, have to get their language down. My big sis is a Neko so I'm all well "mewed" out! Mouse would be "squeak squeak?" How would we make a manly mouse sound like? Oh, I see. We can just make him into a rat.....
*Waiting eagerly for Opal to complete the joke*
Problems solved!
ReplyDeleteSo when do we get the opportunity to see your existential self?
Dear Howard,
ReplyDeletehttp://wildopallei.blogspot.com/2007/09/when-my-cup-runneth-over.html
- Opal